Shipping policy

# Shipping Policy **Last Updated: October 14, 2026** At **[Decfair]**, we are committed to providing a smooth and reliable shopping experience for our customers across the United States. Please review our shipping policy below to understand how we process and deliver your orders. ## 1. Order Processing Time All orders are processed within **1–3 business days** after payment confirmation. Orders are not processed or shipped on weekends or U.S. public holidays. During peak seasons, promotional events, or periods of high order volume, processing times may be slightly longer. You will receive an email confirmation once your order has been placed and another notification when your order has been shipped, where tracking is available. ## 2. Shipping Time We currently offer shipping to addresses within the United States. Estimated delivery times are as follows: - **Standard Shipping:** 7–15 business days - **Order Processing:** 1–3 business days Delivery times are estimates and may vary depending on your location, product availability, shipping carrier, weather conditions, and other factors beyond our control. Business days do not include weekends or public holidays. ## 3. Shipping Costs Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. We may offer free shipping on selected products, promotional orders, or qualifying purchases. Any applicable shipping promotions will be clearly communicated on our website or at checkout. ## 4. Order Tracking Once your order has been shipped, we will provide tracking information by email when tracking is available. Please allow 24–72 hours for tracking information to become active after receiving your shipping confirmation. If you have not received tracking information or need help locating your order, please contact our customer support team. ## 5. Shipping Address Accuracy Customers are responsible for providing a complete and accurate shipping address at checkout, including the correct street address, apartment or unit number, city, state, and ZIP code. If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped. We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer. ## 6. Delayed or Lost Shipments Although we do our best to ensure timely delivery, delays may occasionally occur due to shipping carrier issues, severe weather, customs inspections, or other circumstances beyond our control. If your order has not arrived within the estimated delivery window, please contact us so we can help investigate the issue. A shipment will be treated as lost only after the relevant shipping carrier has had a reasonable opportunity to investigate its status. ## 7. Incorrect, Damaged, or Missing Items If you receive an incorrect, damaged, or incomplete order, please contact our customer support team within **7 days of delivery**. Please include your order number, a description of the issue, and clear photographs where applicable. We will review your request and work with you to determine an appropriate resolution in accordance with our policies and applicable law. ## 8. International Shipping Our current shipping policy applies to orders delivered within the United States. Shipping availability for destinations outside the United States may vary. If international shipping becomes available, applicable shipping charges, delivery estimates, and any customs duties or import taxes will be communicated where applicable. ## 9. Changes to This Shipping Policy We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date. # 10. Contact Us If you have any questions about shipping, delivery, or your order, please contact us: **Store Name:** [Your Store Name] **Email:** [Your Customer Support Email] We appreciate your business and thank you for shopping with us!